No longer supported in student dorm rooms. Be sure to purchase a computer with a Wi-Fi card.
All positions available in the Help Desk are posted here.
Student email, Gryphon Mail, has over 25GB of storage for email, Word documents, PDFs, etc. USB Keys or Thumb Drives, Google Drive, and DropBox are very popular and inexpensive media to save and transport data.
The Library Computer Lab and Heimbold Digital Media Lab are equipped with both black & white and color laser printers. Read about printing policies and procedures. Students are free to purchase their own printers, but the Help Desk does not support these devices. Wireless printing is not supported or recommended. Be sure to purchase a USB cable with your printer.
Click here for a list of software available in the Library Computer Lab under "What software is available in campus computer labs?”
Updated on 6/30/2020
Buying a computer with the following specifications will protect you from obsolescence for three to five years. If your needs do not dramatically increase, you may be able to keep using your computer for even longer.
Below are the suggested minimum specifications for new computer purchases. This does not apply to users who primarily work with creative media (video editing, photo, music).
After you buy:
Besides the aesthetic “feel” of each platform, there are a number of important practical differences between Macs and PCs that should be taken into account when deciding which one is right for you.
For non-SLC-owned computers, Help Desk provides first-tier troubleshooting and diagnosis, with escalation to second-tier repair on a case-by-case basis. For those cases that we determine to be beyond the scope of our capabilities, we offer you the following list of companies that provide computer repair services. This list is provided as a courtesy only; we do not recommend any company, nor do we have any agreements or discounts.
From Employee > Benefits > Financial > Computer Loan Program:
Sarah Lawrence extends loans to employees for the purchase of computer equipment and peripherals. Employees may borrow up to $2000 per computer loan request. Repayment is through payroll deduction and may be over a period of no more than 24 consecutive months or two academic years (for staff employees paid over 10 months), interest free. Guest faculty with one year or one semester contracts must repay the loan over the period of their contract. Borrowers must show proof of purchase and must repay the loan in full immediately if employment is terminated. Outstanding computer loans must be repaid in full before any future computer loans will be considered. Detailed information, payroll deduction forms and repayment notes are available in the Controller’s office.
The Help Desk is pleased to offer educational discounts on Dell and Apple equipment and various software to members of the SLC community. Review the Acceptable Use Policy found here and then use the links below to purchase desktop and notebook computers, software, and peripherals.
* You will need to create a GovConnection account to browse their catalog.
* You will need to create a OnTheHub account to browse their catalog.