Help Desk

Wireless

Instructions and help with Mimecast, for faculty and staff only.

 

SLC Cloud

Instructions and help with SLC Cloud, for faculty and staff only.

 

Remote Desktop Access

How to setup Remote Desktop Access for Admin Staff only.

 
***UPDATED PASSWORD POLICY FOR EMAIL ACCOUNTS*** Your password for your email account may not reuse your previous password. Passwords will expire every 60 (sixty) days.
 
The Help Desk is located in the basement of the Esther Raushenbush Library in the ITS office, next to the courtyard. Come down the stairs and turn left.
 
The Help Desk is located in the basement of the Esther Raushenbush Library in the ITS office, next to the courtyard. Come down the stairs and make a left turn.

  • Computing Help Desk (Summer Hours)

  • Mon - Thu:
    9AM - 5PM
    Fri: 9AM-5PM
  • 914-395-2460

  • Heimbold Digital Media Lab (Closed for Summer)

  • Mon - Thu:
    8:30AM - 11PM
    Fri: 8:30AM-7PM
  • 914-395-2595

SLC Wireless

The wireless request form is no longer required to utilize the Wi-Fi service

Wireless Printing -Gryphon print MOBILE

Gryphon print MOBILE! Print from any device, from anywhere!

Frequently Asked Questions

Browse our top FAQs below, or click here to go to our searchable solutions and tutorials. Some content is protected — please log in for full access.
Help Desk>Contact Us

Contact

Get help using 'Contact'
* Required