Help

When is my payment due?

Fall 2022 semester payments are due by July 15, 2022 for all students.  Spring 2023 semester payments are due by December 19, 2022 for all students.  Semester bills are e-mailed in June and mid-November, respectively. Monthly statement of accounts are e-mailed and include any unpaid amounts, revisions or new charges. The due date for outstanding balances will be noted on each statement. 

Why am I billed for health insurance?—or—I already canceled it last year!

All students are required to have health insurance and are therefore billed for health insurance. If you have comparable coverage and do not wish this coverage, you must complete an online waiver. The deadline to waive the insurance is July 15, 2022. You will be billed each year and be required to waive each year to verify that you have coverage.

May I pay by credit card?

As of June 1, 2022, students and their families can pay their bills via credit card on Nelnet.  Payers will be responsible for any fees associated with the payment.  Students can access their accounts with Nelnet through their MySLC portal.  Students may also grant authorized users their own access to make payments and view account activity.  

Does the entire bill need to be paid in order to register?

Yes. Only students who have made the required payments on their accounts will be permitted to register or move into on-campus housing.

Will I be penalized if bills are not paid when due?

The college will assess late payment fees, compounded annually, equal to 1% of the past due balance or $10, whichever is greater, on any balance that is not paid by the due date each month.   The College reserves the right to withhold degrees, diplomas, grades, and/or recommendations until all charges are paid in full. Your eligibility for on-campus housing may also be jeopardized.

When will I receive reimbursement for any overpayment?

Any credit balance on account during a semester will be refunded upon request via ACH. Please allow five business days for processing of your request. You may call (914) 395-2550 to request a refund of a credit balance.

How do I know when proceeds from a loan result in a credit balance on my student account?

If you have completed your applications in a timely manner, you should expect your loan to be disbursed during the first 2 weeks of the semester. You may call (914) 395-2550 to request a refund.

Why are the proceeds from my loan less than the total amount of the loan originally approved?

An origination/insurance fee of up to 3% of the amount of your Direct Loan will be deducted from your loan proceeds by your lender.

Changes to Meal Plans - First Two Weeks Only

You may make changes to your meal plan on MySLC during the first two weeks of each semester only.  No changes will be accepted after the first two weeks.  First year students are required to be on Meal Plan A, B, or C. All resident students must be on a meal plan. 

For more information, see also: Financial Aid FAQs for Undergraduates | Financial Aid FAQs for Graduate Students